Terms of Service

1. Acceptance of Terms

By accessing our website, submitting an inquiry, or entering into a service agreement with us, you confirm that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

2. Definitions

• "Company" refers to Vspaze Technologies Pvt.Ltd.
• "Client" or "you" refers to any individual or entity using our services.
• "Services" refers to all digital, design, development, marketing, and consulting services we provide.
• "Deliverables" refers to the tangible outputs produced for the Client, including code, designs, documentation, and content.
• "Agreement" refers to any signed proposal, statement of work, or contract between the Company and the Client.

3. Scope of Services

Vspaze Technologies Pvt.Ltd provides digital services including, but not limited to:

• Web development and web applications
• Mobile application development (iOS, Android, cross-platform)
• UI / UX design and branding
• Cloud infrastructure and DevOps
• AI and machine learning solutions
• Digital marketing, SEO, and growth strategy
• Custom software development and integration
• Data analytics and business intelligence
• Security audits and compliance support
• Ongoing support and maintenance

The specific scope of any project will be defined in a written proposal or statement of work signed by both parties.

4. Client Obligations

To enable us to deliver services effectively, you agree to:

• Provide accurate, complete, and timely information, materials, and feedback.
• Designate a single point of contact with authority to make decisions.
• Review deliverables and provide approval or requested changes within agreed timelines.
• Ensure that any content you provide does not infringe on third-party rights.
• Comply with all applicable laws and regulations related to your use of the deliverables.

Delays caused by the Client may impact timelines and could result in additional fees, as set out in the relevant Agreement.

5. Proposals & Agreements

All projects are governed by a written proposal or statement of work ("SOW") issued by us and accepted by you. Proposals are valid for 30 days unless otherwise stated. Changes to scope, timelines, or deliverables must be agreed in writing and may result in revised fees and timelines.

6. Fees & Payment

Our standard payment terms are as follows:

• Deposit — a non-refundable deposit of 30–40% is required to begin work, unless otherwise agreed.
• Milestone payments — the balance is invoiced at agreed project milestones.
• Retainers — monthly invoices, payable in advance, with net-15 terms.
• Currency — all fees are quoted in the currency specified in the Agreement, exclusive of applicable taxes.
• Late payments — overdue invoices may incur interest at 1.5% per month or the maximum permitted by law.
• Expenses — pre-approved third-party costs (hosting, licenses, etc.) are billed separately.

Work may be paused or suspended if payment is not received in accordance with these Terms.

7. Intellectual Property

7.1 Client Materials

You retain all rights to any materials, data, trademarks, or content you provide to us. You grant us a limited, non-exclusive license to use such materials solely to perform the services.

7.2 Deliverables

Upon full payment of all fees, we assign to you all intellectual property rights in the final deliverables specifically created for you, excluding:

• Our pre-existing tools, frameworks, libraries, and know-how.
• Third-party components, licensed under their own terms.
• Generic design patterns, algorithms, and methodologies.

7.3 Portfolio Rights

Unless otherwise agreed in writing, we retain the right to reference the project (including your name, logo, and a summary of the work) in our portfolio, marketing materials, and case studies. You may request confidentiality of specific details in writing.

8. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party and to use it solely for the purpose of performing under the Agreement. This obligation does not apply to information that:

• Is or becomes publicly available through no fault of the receiving party.
• Was already known to the receiving party prior to disclosure.
• Is independently developed without reference to the disclosed information.
• Is required to be disclosed by law or court order.

We are happy to execute a separate Non-Disclosure Agreement (NDA) upon request.

9. Warranties & Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner, consistent with industry standards. We will correct, at no additional cost, any deliverable that materially fails to conform to the agreed specification, provided that you notify us within 30 days of delivery.

Disclaimer — EXCEPT AS EXPRESSLY STATED, OUR SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

To the maximum extent permitted by law, Vspaze Technologies Pvt.Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or business interruption, arising out of or related to the use of our services.

Our total aggregate liability under any Agreement shall not exceed the total fees paid by you to us in the 6 months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Vspaze Technologies Pvt.Ltd and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of:

• Your breach of these Terms or any Agreement.
• Content or materials you provide that infringe on third-party rights.
• Your use of the deliverables in violation of applicable law.

12. Termination

Either party may terminate an Agreement in accordance with its terms. In the absence of specific terms:

• For convenience — either party may terminate with 30 days' written notice.
• For cause — either party may terminate immediately upon material breach that remains uncured for 14 days after written notice.
• Effect — upon termination, you agree to pay for all work completed up to the termination date. We will deliver work-in-progress and any completed deliverables in our possession.

13. Acceptable Use

You agree not to use our website or services to:

• Violate any applicable law, regulation, or third-party right.
• Transmit malicious code, spam, or unsolicited communications.
• Attempt to gain unauthorized access to our systems or networks.
• Interfere with the proper functioning of our website or services.
• Reverse-engineer, decompile, or disassemble any part of our proprietary tools.
• Misrepresent your identity or affiliation.

14. Third-Party Services

Our deliverables may incorporate third-party components, services, or platforms (e.g., cloud providers, APIs, open-source libraries). Your use of those components may be subject to their own terms and conditions. We are not responsible for the performance, availability, or terms of third-party services.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India, unless otherwise agreed in writing.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.

17. Contact

For questions about these Terms of Service, please contact us: